T-Mobile in Aurora, CO Closed now

Reviews about T-Mobile

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  January 09, 2020, by Akc
  horrible absolutely HORRIBLE !!!!!! WHEN I GOT THERE, I EXPLANED TO THEM I NEEDED EVERYTHING FROM MY OLD PHONE TO MY NEW PHONE TRANSFERED OVER AND THEY SAID NO PROBLEM . AND I ALSO ASKED THEM ABOUT THE PROMO T MOBILE 1 THEY SAID THEY WOULD TAKE CARE OF IT. AND I WAS BRINGING MY OLD BILL OVER AND AGAIN WE WILL TAKE CARE OF EVERYTHING DONT WORRY ABOUT. IS WHAT MUHAMMAD TOLD ME . SO 4 HOURS LATER . I ASK THE STORE MGR KEVIN , WHY IS THIS TAKING SO LONG . HE TOLD ME BECAUSE TO SWITCH FROM IOS TO ANDRIOD TAKES TIME . REALLY ??????? I WAS BORN AT NIGHT BUT NOT LAST NIGHT . SO WE LEAVE AND COME BACK 2 HOURS LATER THEY ARE STILL WORKING ON THE PHONE . I SAY TO THEM I HAVE TO GO . THE STORE MGR TELLS ME WE WILL GIVE YOU A $ 30 CREDIT FOR HAVING TO WAIT SO LONG . NEVER GOT ANYTHING APPLIED TO MY BILL . THEN WHEN I WENT BACK IN TO THE STORE . TO FOLLOW UP WITH KEVIN THE STORE MGR HE TOLD ME AGAIN IT WOULD BE APPLIED TO THE ACCOUNT . NOTHING SO WHEN I CALLED UP THERE . THEY WASNT EVEN MAN ENOUGH TO GET ON THE PHONE . TELL ME THE TRUTH WHY THEY LIED ABOUT EVERYTHING . I WILL NEVER EVER GO BACK TO THIS STORE HORRIBLE CUSTOMER SERVICE